[eduVPN-deploy] Problems with Android App on chromeOS

Marc Langer marc.langer at uos.de
Fri Dec 18 17:08:23 CET 2020


Hi Rogier,

our user has downloaded an .ovpn file from the eduvpn portal now, and 
installed OpenVPN, that worked.

Best regards,

Marc


Am 18.12.20 um 16:54 schrieb Rogier Spoor:
> hi Marc,
>
> We submitted a report to Google, via:
> https://support.google.com/chromebook/answer/2982029?hl=en
>
> Today we delved into it more technically, but strangely the problem
> "disappeared". I am now testing om ChromeOS 87.0.4280.109 without any
> problem. We have no clue why it is working now but hope it also solved
> for your user.
>
> best regards,
> Rogier
>
> On 15/12/2020 20:14, Rogier Spoor via eduVPN-deploy wrote:
>> hi Marc,
>>
>> The issue has been confirmed. When upgrading to latest ChromeOS
>> 87.0.4280.109 we see the exact same problem as you have described.
>> We are investigating what we can do about it.
>>
>> thanks for notifying us.
>>
>> best regards,
>> Rogier
>>
>>
>> On 15/12/2020 10:51, Marc Langer wrote:
>>> Hi Rogier,
>>>
>>> the user told me, that it worked three month before until now, but he
>>> had to reset the device to factory default und to reinstall the eduVPN
>>> app. He upgraded to Chrome OS Version 87.0.4280.109 (Official Build)
>>> (64-Bit) now, but that did not help. Perhaps there are problems in newer
>>> versions of Chrome OS, as it worked before?
>>>
>>> He does not have any plugins oder blockers installed, and he has tried
>>> to disable all security/privacy related settings, but that did not help.
>>>
>>> Best regards,
>>> Marc
>>>
>>> Am 14.12.20 um 15:45 schrieb Rogier Spoor:
>>>> Hi Marc,
>>>>
>>>> We have not intensively tested the Android app on ChromeOS however we do
>>>> know it "should work". However not all Chromebooks support running
>>>> Android apps:
>>>>
>>>> https://sites.google.com/a/chromium.org/dev/chromium-os/chrome-os-systems-supporting-android-apps
>>>>
>>>>
>>>> In general when the redirect isn't working in the browser, I'd first
>>>> assume it is related to using a specific browser plugin, like a cookie
>>>> blocker or a privacy plugin.
>>>>
>>>> cheers,
>>>> Rogier
>>>>
>>>>
>>>>
>>>>
>>>> On 14/12/2020 14:58, Marc Langer via eduVPN-deploy wrote:
>>>>> Hi,
>>>>>
>>>>> one of our users has installed the eduVPN Android App on chromeOS. The
>>>>> authentication page opens in browser, but when clicking "Approve
>>>>> Application" the user is redirected to an org.eduvpn.app:/api/callback
>>>>> link that cannot be handled correctly by the system. The browser tries
>>>>> to find the name org.eduvpn.app in DNS and fails instead of opening the
>>>>> corresponding app.
>>>>>
>>>>> Does someome know this problem or a solution?
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Marc
>>>>>
>>>>>
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>>
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